Full Time
Job Description
We are looking for a results-driven Sales Account Manager with a strong understanding of IT and digital solutions. The ideal candidate will have proven experience in sales or account management, excellent communication and negotiation skills, and the ability to understand client requirements and translate them into suitable technology solutions.
The role requires close collaboration with Sales, Technical, Project Management, Finance, and other internal teams to ensure smooth client onboarding, project delivery, and ongoing account management.
Responsibilities
Manage and develop strong relationships with existing and potential clients.
Identify and pursue new business opportunities to achieve sales and revenue targets.
Manage the full sales cycle, from lead generation and prospecting through proposal preparation, negotiation, closing, and account growth.
Understand client business needs and coordinate with technical and project teams to provide appropriate solutions.
Maintain an active sales pipeline and ensure consistent follow-up with prospects and existing clients.
Prepare and present commercial proposals, quotations, technical documents, and project briefs.
Organize and participate in client and sales meetings, document requirements and action points, and ensure timely follow-up.
Build relationships with key client stakeholders and decision-makers.
Identify upselling, cross-selling, and account expansion opportunities.
Support the preparation and submission of IT, marketing, and service tenders.
Coordinate with internal teams to ensure client requirements, deliverables, and deadlines are clearly communicated and followed up.
Assist in reviewing and coordinating contracts and commercial documentation.
Follow up on quotations, invoices, payments, and other commercial matters with the Finance team.
Maintain accurate client, opportunity, and pipeline information in the CRM.
Prepare regular sales, pipeline, account, and performance reports for management.
Stay up to date with the company’s IT and digital services and effectively communicate their value to clients.
Work closely with cross-functional teams to ensure smooth client onboarding, project delivery, and account management.
Qualification
Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related IT/Technology field.
2+ years of proven experience in Sales, Account Management, Business Development, or a similar client-facing commercial role.
Proven track record of achieving sales targets and closing deals.
Experience in selling IT solutions, software, web development, digital services, or technology-related products/services is highly preferred.
Strong understanding of web technologies, software, systems, and digital solutions.
Good understanding of the full sales cycle, including prospecting, lead generation, qualification, requirement gathering, proposal preparation, negotiation, closing, and account management.
Strong client relationship management and business development skills.
Excellent communication, negotiation, presentation, and interpersonal skills.
Very good English communication skills, both written and spoken; Arabic is required.
Experience with tenders, proposals, quotations, and contracts is highly preferred.
Strong organizational and time-management skills, with the ability to manage multiple accounts and opportunities simultaneously.
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
Experience with CRM systems, particularly HubSpot, is a strong advantage.
Familiarity with accounting systems, workflow, and project management tools is a plus.
Strong commercial awareness and a results-oriented mindset.
Proactive, self-motivated, and able to work independently and collaboratively.
Ability to understand technical concepts and communicate IT solutions effectively to both technical and non-technical clients.